Fortnite enthusiasts have been eagerly anticipating the opportunity to unlock the game's first available Superman skin in four years throughout the entire season, and Friday was supposed to mark this significant event. However, it seems that the team at Epic has encountered an issue, as the majority of the new Superman cosmetics, including both skin versions, remain inaccessible to all players, even those who possess the battle pass.

While players can acquire the free items—such as a loading screen, a cape, and a pickaxe—the rest of Superman's collection remains inaccessible. Those who progress far enough to unlock some items report seeing the typical "you just unlocked these items" splash screen upon returning to the lobby, yet the skin, glider, and other items requiring the battle pass do not actually appear in their locker.

Reddit has been flooded with complaints about this issue—the front page of the FortniteBR subreddit is filled with posts discussing this topic. Despite the widespread nature of the issue—I've personally encountered it as well—Epic has not yet officially recognized the problem on @FortniteStatus, although there is a page addressing it in Epic's self-service support portal. The absence of a public response might be attributed to Epic's summer break, during which most employees are on vacation, with Friday being the last business day of the break. [Update: Epic has now acknowledged the issue, although a timeline for a resolution has not been provided.]

This situation is especially disappointing for fans, particularly for those who have been eagerly awaiting years for a chance at a new Superman skin. The previous Superman skin is permanently tied to the Chapter 2 Season 7 battle pass, released in 2021, marking this as the first opportunity for newer players to obtain a Superman skin.

In addition to the new Superman skin, Epic introduced a couple of other characters from the new film in the item shop on Thursday, though the highly requested Lex Luthor was not included. Instead, skins for the villainous Engineer and the scene-stealing Mister Terrific were released, both of which will be available in the shop until July 24.

Cosmetics are not the only thrilling aspect of Fortnite's latest collaboration with DC. On Friday, Epic added a new Superman mythic item to Battle Royale and Zero Build, allowing one player per match to transform into a fully powered Superman capable of flying and using heat vision. Furthermore, after next week's major patch, Superman's Fortress of Solitude will also be added to the island.

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